BUILDING A CULTURE THAT MATTERS
We are not just building a Kitchen Utopia, we are building a Utopian workplace- one where we grow, thrive, and make an impact together- through empowerment, respect, integrity, and the entrepreneurial spirit.
To get there, we have a unique culture- one that is underpinned by our core values that guide us in everything we do- from how we recruit, to how we work with each other, to how we drive impact, to how we treat our people, our brands, and our customers.
As we continue to grow and evolve, our values are what will remain constant, and drive our Utopian aspirations. This is Kitopi- and this is our promise to always remain true to what we say we are, and what we will become.
We care for each other
We are always our authentic selves - genuine, honest, kind.
We treat each and everyone equally, celebrating our individual uniqueness.
We offer our help and support whenever needed, and always being empathetic.
We move fast and learn from
We act fast but take the time to learn from our successes and failures so that we can do it better and faster the next time.
We welcome feedback and reiterate with an open heart and mind.
We give feedback so that we support others to move fast along with us.
We always deliver and have fun
We all get our hands dirty and take full ownership.
We work together as one team to solve the business’ and customer problems.
We see the bright side of life and don’t take ourselves too seriously. We are easy going, have fun and don’t get bogged down with technicalities of titles, roles and egos.
We love to push boundaries
We take bold decisions and are not afraid to venture where no one has ever gone before.
We celebrate innovation and always think of how we could do things in a better way.
We speak up when we see something isn’t right - as we want to do the right thing, for our employees, our customers, our communities, and our environment.
BRAND AND REPUTATION
All things branding, PR and communication (internal and external) are brought forth by the Brand and Reputation team where you can take charge of designing and implementing the most creative and impactful stories
Kitopi’s finance team is a multi-faceted one where they manage several work areas from forecasting to mergers and acquisitions to support our company’s short and long-term growth.
Consisting of our central kitchen operations, quality, and brand champions, our culinary team ensures our food is of top notch quality and perfection to satisfy our clients and customers.
Our growth team is all about improving client satisfaction and boosting our company growth - they help our partnered brands scale their operations while implementing market expansion initiatives.
Our customer experience team has a mission to make our company a highly customer-centric one so they handle the A to Z from order management to strategy implementation across the business.
With the constant innovations and reinventions we cook up to change our access to food, our legal team supports us in ensuring compliance with standards and local laws across markets.
Hiring, training, and culture are just some of what our people team does in engaging our employees to reach their full potential for career growth at Kitopi.
The problem-solvers who maximise our value chain and growth, our strategy team takes charge on designing and implementing strategies across departments and organisation to help us satisfy the world’s appetite.
PRODUCT AND TECH
We’re at the forefront of the cloud kitchens industry so our product and tech team actively works on various innovative projects to transform our kitchen operations and daily business processes.
SUPPLY CHAIN MANAGEMENT
Our supply chain function is ever-growing, making it a team that’s involved across the entire spectrum of our operations.
To excel in the F&B space, our property division ensures we secure, maintain, and expand the vital assets underlying our operations across all levels - both in the kitchens and our offices.
Handling all stages of an online order, from cooking to delivery, our operations team fulfils our key service to meet our customers’ desires and expectations with perfect and delicious meals.
JOIN THE REVOLUTION
Kitopi Academy serves to empower Kitopians to be our best selves through training, learning and development (TLD).
We bring together a team of in-house TLD experts and partner with global cutting-edge faculty and thought leaders to provide transformational, innovative, and hands-on development interventions.
With a series of recurring trainings, accelerated development programs and workshops running throughout the year, Kitopi Academy ensures all Kitopians are well equipped in our collective pursuit to satisfy the world’s appetite.